Your Brand New Help Center
We want your Envato Help Center experience to be easy, convenient and informative. Which is why we’ve made some major changes to help.author.envato.com.
Your new Help Center is jam-packed with features to get you the information you need quickly, at a time that is convenient to you.
Check out some of the key features we’ve improved to make sure we’re always helping you along your Envato journey:
New Search Function
We’ve improved the search functionality so that you’ll get more accurate results when searching for articles on the Help Center. This means less time navigating and more time getting the information you are looking for!
Brand New Page Navigation
We’ve updated our help guides to include drop downs, filters and even personalized help for each content type (GIFs and all!). Plus, we have spring cleaned the whole Help Center to ensure only the most up-to-date and relevant content is served to you.
Video Help Guides
The Help Center now includes a video series for stock video and photo Authors. Check out these videos for top tips on the item submission process, including an easy checklist to follow when getting ready to submit an item. Plus, we’ll be releasing videos for other content markets soon.
It’s now even easier to get help uploading your items. We have combined all upload guides into one easy, simplified guide. So whether you are a market or an Elements Author (or both!), you can get what you need in one location.
New and Improved FAQs
No more scrolling! Our FAQs have a new look. With a new order, lots of drop downs and new formatting you can now get the answers you need, fast.
We hope these changes will help you get the information you need quickly. If you’d like to know more about the Help Center changes, head over to this dedicated thread on our forums.